Physiotherapy & rehab
Run PT, OT and speech evaluations, session packages, home programmes, progress notes and discharge summaries.
Who can do this: Owner/Super Admin for setup (settings.manage, branches.manage, services.manage, users.manage); Receptionist for front desk (patient.create, appointment.manage, queue.manage, billing.create); Practitioner for clinical work (encounter.write, rx.write, clinical.document.sign).
Where: Settings (/app/system-settings), Branches (/app/branches), Services (/app/services), Employees (/app/employees), Patients (/app/patients), Queue (/app/queue) or Appointments (/app/appointments), Clinical Documents (/app/clinical-documents), Billing (/app/billing).
Who it is for and plan fit
- Physiotherapists, occupational therapists, speech-language therapists and rehab-centre admins.
- Use
REHAB? Rehabilitation / Therapy Centre on Clinic ₹499/month, or Polyclinic ₹1,499/branch/month for multiple branches/departments.
Before you start
- Assessment and per-session fees for PT, OT and Speech.
- Package offers such as 5, 10 or 20 sessions.
- Therapist qualifications and registration numbers where applicable.
- Home-programme exercise/drill list.
First-day checklist
- Sign up and choose facility type
REHAB? Rehabilitation / Therapy Centre and selectPHYSIOTHERAPY,OCCUPATIONAL_THERAPYand/orSPEECH_THERAPY. Result: the right modules, terminology, services and templates are enabled. - Complete the Onboarding wizard at
/app/onboarding: clinic, departments, practitioners, branding, services, templates, gst, import and goLive. Result: the go-live checklist is ready. - Save Settings (
/app/system-settings) and create one Branch (/app/branches). Result: the forced setup block clears. - Open Services (
/app/services) and review seeded services: PT:PT_ASSESSMENT,PT_SESSION; OT:OT_ASSESSMENT,OT_SESSION,OT_DEV_ASSESSMENT; Speech:SLP_ASSESSMENT,SLP_SESSION. Set prices and GST before billing. Result: service lines are ready. - Open Employees (
/app/employees) ? Create Employee. Fill Full Name, Phone Number, Email Address, Allow app login for this employee, Employee Role (RECEPTIONIST,DOCTOR,THERAPIST,ACCOUNTANT,BRANCH_MANAGER,SUPER_ADMIN) and Branch; for doctors/therapists add Professional Details. Result: staff receives a set-password email when login is enabled. - Register the first patient from Patients (
/app/patients/register); use a fictitious dry-run patient such as Asha Verma. Result: the file is ready for queue, appointment, documents and billing. - Issue a walk-in token from Queue (
/app/queue) or book from Appointments (/app/appointments/book). Result: the practitioner can open the visit. - Start the encounter workspace (
/app/patients/:patientId/encounters/:encounterId), record vitals where relevant and save notes. Result: the encounter is in the timeline. - Use the Rx pad in the encounter, save and print/share the prescription. Result: Rx is available for print and portal sharing.
- Open Clinical Documents (
/app/clinical-documents) ? New Document (/app/clinical-documents/new), choose the patient and pack template, complete fields and sign. Result: first signed document is ready in under 15 minutes. - Open Billing (
/app/billing/create), add service lines and collect cash/UPI/card. Healthcare services are usually GST-exempt; add GST only to taxable medicines, consumables or products. Result: first bill is ready in under 10 minutes. - Share Rx, clinical document or bill from print/share or WhatsApp Inbox (
/app/whatsapp-inbox). Result: the patient receives the selected PDF or link.
Screens for signup and the onboarding wizard ship with release R1; labels may differ slightly. New owners are still redirected to Settings (/app/system-settings) and Branches (/app/branches) until organisation settings and one branch exist.
Recommended settings
- Use
/app/clinical-documents; never document legacy report generator routes. - Therapy terminology uses Session and Session Package;
THERAPISTis a Practitioner alias. - Use queue prefixes
PT,OTandSLP, or appointments only for scheduled sessions. - Enable care plans and session packages before selling packages.
- Keep guardian details and minor consent ready for pediatric therapy.
Templates included
- Physiotherapy initial evaluation ? VAS scale, body map, ROM/MMT grid, gait, posture, balance, goals and plan.
- Physiotherapy progress note — pain VAS now / worst, home-exercise adherence, ROM/MMT re-assessment, outcome-measure table, goal progress, attendance % and plan changes.
- OT initial evaluation ? developmental, motor, sensory, ADL, communication and goal sections.
- OT progress report ? attendance counts, goal progress percentages, updated plan and next review.
- Sensory quadrant screening (generic) ? sensory-quadrant widget; it is not Sensory Profile 2.
- Developmental milestones assessment ? milestone grid by domains and age bands.
- Speech & language evaluation ? oral-peripheral exam, receptive/expressive/pragmatics, articulation, fluency, voice, feeding, goals and plan.
- Articulation & phonology assessment — sound inventory by word position (clinic word list), stimulability, phonological processes, intelligibility; PCC and PCC severity (Shriberg & Kwiatkowski, 1982) are calculated.
- Fluency assessment — per-sample syllable counts (%SS calculated), mean of the three longest disfluencies, disfluency types, secondary behaviours and a 0–10 self-rated impact scale.
- Speech & language progress note — target accuracy table (baseline / current %, cueing), goal progress, attendance and plan.
- The articulation and fluency templates use generic structures only; no proprietary test items (for example GFTA or SSI) are shipped.
- Therapy discharge summary ? sessions, reason, treatment, goal outcomes, home programme and follow-up.
- Shared: Informed consent ? procedure, Teleconsultation consent, Guardian consent for a minor and Referral letter.
Good to know
- Licensed proprietary instruments are not shipped; author only tools your clinic may legally use.
- Use care plans for home exercises and treatment packages for paid sessions.