Overview
Achal Technology Healthcare Management Software is one platform for every healthcare facility type — solo clinics, polyclinics, any specialty (General OPD, Dental, Physiotherapy, Pediatrics, ENT, Dermatology, Eye, Gynae…), and in upcoming releases pathology labs, imaging centres, pharmacies and small hospitals.
What makes it different
- No per-doctor fees — pricing is per facility/branch.
- All specialty packs included in every plan; one-click facility and specialty setup.
- WhatsApp-native reminders, prescriptions, bills and reports (secure links, no app needed).
- English and Hindi from day one.
- India-resident data (Mumbai primary, Delhi disaster-recovery region) with DPDP-aligned privacy controls.
How these docs are organised
| Section | Use it when you want to… |
|---|---|
| Getting started | Set up the platform for your facility type |
| Quick-start cards | Print a one-page card for your first patient, token, bill, prescription or document |
| Role guides | Learn what your role does day to day |
| Modules | Learn one feature in depth (appointments, queue, Rx, billing…) |
| Admin & setup | Configure facilities, staff, letterheads, packs and plans |
| Templates | Customise clinical templates |
| FAQ & troubleshooting | Fix WhatsApp, payment, printing, offline, login and restricted-record problems |
| Video tutorials | Watch (or record) 2?3 minute walkthroughs of the top 10 tasks |
| Operations | Run, monitor and restore the platform |
| Compliance | Read privacy, retention and regulatory documents |
| Release notes | See what changed |
Release status
Release R1 ? Multi-specialty clinic (OPD) is documented step by step in these guides (see the release notes). Pages marked ?Coming soon? describe later releases: Lab and Radiology in R2, the clinic?lab network in R3, Pharmacy and Hospital in R4.
Help inside the app
Press Shift + ? or click Help in the top bar of any staff screen. The help panel shows tips for the page you are on, a searchable list of top tasks, guided tours (Queue, Visit workspace, Clinical documents, Billing) and a link to the matching page of this guide in English or Hindi.